Privacy Policy - Debt Defense Plan
Thank you for your interest in The Defendant Subscription Plan offered by LegalPay Technology Private Limited (hereinafter referred to as “LegalPay”). By accessing or using this site, you indicate your unconditional acceptance of these terms of use (or the terms of use). We reserve the right, in our sole discretion, to update or revise these terms of use. Your continued use of the site following the posting of any changes to the terms of use constitutes acceptance of those changes.
You may use the Site only in accordance with and subject to these Terms of Use and the Site’s Privacy Policy (Link to the privacy policy). Once you complete and submit your details, you have opted in to receive email or any other marketing communication from our affiliates or us. You may not use the Site for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity, which infringes the rights of LegalPay.
1. Services
1.1. You hereby confirm to register with us to avail The Defendant Subscription Plan offered by LegalPay.
1.2. You hereby understand and acknowledge that the information requested from you is used for the various purposes as set out in our Privacy Policy, including for the purposes of our complying with various laws, regulations, and guidelines (including Know Your Customer (KYC) norms / Anti Money Laundering (AML) standards / Combating of Financing of Terrorism (CFT) / Obligation of banks under the Prevention of Money Laundering Act, 2002) as promulgated by the Government of India from time to time. You further acknowledge that if you do not provide the requested information to LegalPay, LegalPay or its partners will be unable to provide or continue their services to you.
1.3. You confirm that all information given to LegalPay (whether through LegalPay’s online form or otherwise) is true, correct, and not misleading. You agree to provide any additional documents to LegalPay or any of its partners as may be required from time to time.
1.4. Upon clicking ‘I Accept’ you and your successors/ heirs/ executors shall be bound by the terms of The Defendant Subscription Plan. You understand and agree that LegalPay shall charge you a non-refundable subscription fee or a technology usage fee for facilitating The Defendant Subscription Plan to be availed by you and you agree to pay the same. You must understand that this fee may not be refundable to you even if The Defendant Subscription Plan is cancelled for any reason whatsoever.
1.5. You hereby understand that when you subscribe to The Defendant Subscription Plan, you authorize LegalPay and its lending partners (Banks and NBFCs) to fetch your credit information records from credit bureaus, and any information available to LegalPay through any of its sources, including those at credit information companies (CICs); those at fraud prevention agencies (FPAs) and its own records, for assessing your creditworthiness, verifying identity to prevent and detect crime and money laundering.
2. Eligibility
2.1. This Site is intended solely for Users who, are eighteen (18) years of age or older, and any registration by, use of, or access to the Site by any person under 18 is unauthorized, unlicensed, and in violation of these Terms of Use.
2.2. By using the Service or the Site, you represent and warrant that you are 18 years or older and that you agree to and will abide by all of the terms and conditions of these Terms of Use.
2.3. If you violate any of these Terms of Use, or otherwise violate an agreement between you and us, the Company may terminate your account, delete your profile and data, and/or prohibit you from using or accessing the Service or the Site (or any portion, aspect or feature of the Service or the Site), at any time in its sole discretion notice, including without limitation if it believes that you are under 18.
2.4. LegalPay is a technology service provider and we facilitate the application/processing/disbursal and closure of loans. The terms and conditions of the lender apply independently and supersede any information present here.
3. Indemnification
By using this Site, you agree to indemnify, hold harmless, and defend LegalPay, its subsidiaries, divisions, and affiliates, and their respective officers, directors, employees, successors, agents, partners, contractors, vendors, representatives, and affiliates, from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to, attorneys’ fees, resulting directly or indirectly from a claim (including without limitation, claims made by third parties for infringement of intellectual property rights) by a third party that arises in connection with
3.1. Your use or misuse of the Site;
3.2. A dispute with a Member;
3.3. Obtain unauthorized access to any computer system
3.4. Your breach of the Terms of Use;
3.5. Your violation of any law or the rights of a third party.
4. Limitation of Liability
4.1. In no event will LegalPay or its directors, employees or agents be liable to you or any third party for any indirect, consequential, exemplary, incidental, special or punitive damages, including for any lost profits or lost data arising from your use of the site or the service or any of the site content or other materials on or accessed through the site, even if the company is aware or has been advised of the possibility of such damages.
5. Termination
5.1. LegalPay may at any time suspend and/or terminate your subscription to The Defendant Subscription Plan for any reason whatsoever, including for reasons of breach by the User of the T&Cs, and/or any of the policies made available on the LegalPay Platform by giving a notice 7 (Seven) days prior to such termination.
5.2. The User may terminate its arrangement with LegalPay in relation to The Defendant Subscription Plan by writing to the LegalPay customer care team and after repayment of all amounts due and payable to LegalPay.
5.3. In the event of any termination or suspension of services or the User Account, the User shall be liable to pay in full all amounts due and payable to LegalPay as set out in the The Defendant Subscription Plan or credit amount due as provided under the T&Cs.
6. Governing Law and Dispute Resolution
6.1. Notwithstanding anything to the contrary contained herein, any dispute, controversy and/or claim arising out of and relating to the T&Cs of The Defendant Subscription Plan, including its construction, interpretation, meaning, scope, operation, effect and / or validity thereof (“Dispute”), shall be resolved by mediation /or arbitration, as the case may be, administered by Bharat Dispute Resolution (BDR), an independent institution, in accordance with its Dispute Resolution Rules (“Rules”).
6.2. The parties agree that the arbitration shall be before a sole arbitrator appointed under the Rules. The juridical seat of arbitration shall be New Delhi, India. The language of arbitration shall be English. The law governing the arbitration proceedings shall be Indian law. The decision of the arbitrator shall be final and binding on the parties. Subject to the above, the competent courts at the seat shall have exclusive jurisdiction.
6.3. The parties agree to carry out the arbitration proceedings virtually through the online dispute resolution (“ODR”) platform of (www.bharatdisputes.com) and, for such purpose, the email addresses and / or mobile numbers available, provided or otherwise referenced in the contract shall be considered. Each party shall be responsible for intimating / institution in the event of any change in its email address and/or mobile number throughout the arbitration proceedings. In the event the arbitration proceedings cannot be administered virtually in the opinion of the arbitrator, the proceedings shall be conducted physically, and the venue of the proceedings shall be as determined by the arbitrator having regard to the circumstances of the case, including the convenience of the parties.
6.4. You expressly consent to the personal jurisdiction of said courts and waive any objection to such personal jurisdiction based on forums non-convenience or any other basis.
7. Copyright and Trademark
7.1. All related icons and logos are registered trademarks or service marks of LegalPay in various jurisdictions and are protected under applicable copyright, trademark, and other proprietary rights Applicable Laws. The unauthorized copying, modification, use, or publication of these marks is strictly prohibited.
7.2. All content on the Website and Service is the copyright of LegalPay except the third-party content and any link to a third-party website on our website.
7.3. Any systematic retrieval of LegalPay content to create or compile, directly or indirectly, a collection, compilation, database, or directory (whether through robots, spiders, automatic devices, or manual processes) without written permission from LegalPay is prohibited.
7.4. In addition, the use of the content for any purpose not expressly permitted in this agreement is prohibited and may invite legal action. As a condition of Your access to and use of LegalPay's Services, you agree that You will not use the Website and/or Service to infringe the intellectual property rights of others in any way. LegalPay reserves the right to terminate the account of a User(s) upon any infringement of the rights of others in conjunction with the use of LegalPay’s Service, or if LegalPay believes that the User’s conduct is harmful to the interests of LegalPay, its affiliates, or other Users, or for any other reason in LegalPay's sole discretion, with or without cause.
8. Consent
8.1. By clicking on the tab/button/ checkbox of “LegalPay” or any other button/checkbox of similar nature,
8.1.1. You confirm that you are eligible under Applicable Law to contract with LegalPay,
8.1.2. You consent to conduct transactions, accept the terms and conditions of this Agreement and the Privacy / Policy as displayed on the Website and
8.1.3. You consent to receive communications, notices and information from us through post or other physical medium or electronically (whether through SMS, emails, phone calls, and automated phone calls).
8.1.4. Electronic communications shall be deemed to have been received by you when we send the electronic / communication to the email address/mobile number/details provided by You during the sign-up process as per our records, or when we post the electronic communication on the Website.
9. Force Majeure
LegalPay or its partners shall not be liable for its failure to perform under the T&Cs as a result of the occurrence of any force majeure events including an act of God, fire, wars, sabotage, civil unrest, labour unrest, the action of statutory authorities or local or central governments and/or change in Applicable Law, that may affect the performance of LegalPay or the payment gateways of LegalPay.
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Privacy Policy - Debt Resolution
We value the trust you place in LegalPay. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
1. Collection of Personally Identifiable Information
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with LegalPay or choose to fill out a call back/program registration form.
We reserve the right to contact you on the information provided, both email and mobile phone numbers, with the intent to keep you abreast of the program status or any other information that may be required regarding your debt settlement experience with LegalPay. This may require us to contact you on your number even if it is listed on the DND list. If you prefer to be contacted on another number, then you must explicitly state the same in your form or call in to our customer service department. In addition, we may use your contact information to send you e-mailers/offers based on your previous program with LegalPay and your interests unless explicitly opted out by you.
2. Use of Demographic and Profile Data
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’
activity on our website.
We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in–and to display content according to your preferences.
3. Cookies
A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. LegalPay places both permanent and temporary cookies in your computer’s hard drive. LegalPay’s cookies do not contain any of your personally identifiable information.
4. Data Protection Regulation Compliance
Under the Digital Personal Data Protection Act, 2023 (DPDA), we have a legal duty to protect any information we collect from you. Information provided by you on this website through form fills or any attachments may be privileged or confidential and intended for the exclusive use of the original recipient. If you want to opt out of cookies or data sharing you can e-mail us at ___________.com or refuse to accept the disclaimer pop up on the home page of https://www.legalpay.in/
5. Sharing of personal information
We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
LegalPay and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with or be acquired by that business entity. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
6. Links to Other Sites
Our site links to other websites that may collect personally identifiable information about you. LegalPay shall not be responsible for the privacy practices or the content of those linked websites.
7. Security Precautions
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
8. Choice/Opt-Out
LegalPay provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all LegalPay lists and newsletters, please e-mail us at care@settlewise.co.in. You have an option to not provide data or information sought.
9. Grievance Redressal Mechanism
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. You may contact the Grievance Officer to address any discrepancies and grievances you may have with respect to your Information with LegalPay. The Grievance Officer will redress your grievances expeditiously.
Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer in writing or through email to:
Grievance Officer
Name: Mr. Aayush Raj
Email: care@settlewise.co.in
https://www.legalpay.in/
LegalPay Technology Pvt. Ltd. Plot 378-379, Udyog Vihar, Phase IV, Sector 19, Gurgaon, Haryana – 122015. Phone: +91-9355021515